Surf School Covid-19 Policy at Outdoor Adventure
As of the 6th July we will be back open offering surf lessons. All those weeks of lockdown and travel restrictions will no doubt have left you with a need to get in the water!
However as with any business there are certain government guidelines that we have had to adopt to minimise the risk of transmission of Covid-19. These procedures have been worked out using the government’s guidance as well as guidance from Sport England
We will be monitoring any additional ongoing guidance from the government as well as taking feedback from our guests and staff.
To enable Outdoor Adventure to comply with government advice and to protect our clients and staff we politely ask you to follow the following guidance:
Covid-19 Refund Policy
We are taking bookings for July 6th and onward. If you are unable to attend for one of the 2 reasons below then a full refund will be issued (unless you want to reschedule your booking for a later date)
– If the government advice changes restricting travel, meaning that you are unable to travel to us and take part in your activity.
– You have symptoms or have been in contact with anyone with Covid-19 in the past 14 days
You must contact us at least 24 hours before your activity.
Our standard booking terms and conditions apply otherwise.
Before your Surf Lesson
All surf lessons must be booked and paid for online or on the phone- All participants must complete an online waiver which will be emailed to you upon booking. Any Covid-19 related medical conditions must be included.
Please ensure you arrive 15 minutes before your session, please keep to our times to enable us to keep everyone apart. Please head to our trailer in Widemouth carpark and there will be a roped area to ensure the appropriate distance is kept between yourselves and our staff.If you would like to use your own equipment that is fine but we will check that it is up to the job. You will be issued with a sterilised wetsuit and rashvest. All our wetsuits and rash vests will be cleaned/disinfected and dried after each session and will be rotated so there is a minimum of 24 hours between uses. Surfboards and leashes will be wiped down with antibacterial sanitiser.
If you, or a member of your household show any symptoms of Covid-19 you must not take part in a surf session or visit our surf school.
During Your Surf Lesson
Due to an update in the guidance from Surfing England we will now be operating our surf sessions with 8 clients to 1 instructor.
All safety briefings, on land coaching and demonstrations will be performed with a safe distance from participants.
As a group activity we require guests to make an effort to remain 1 metre plus away from each other during the surf session. We do understand that the sea is a fickle place and the waves and currents can move you about. We do ask that you keep an eye on the instructor and fellow surfers and you move or paddle away at the first instance.
The instructor will work on a 2 metre guideline from the participants, they will ensure they are in the middle of the group – this will not impact on your experience and they will communicate clearly. If assistance is required the instructor will be ready to help but contact will be kept to the minimum.
After Your Surf Session
We do ask that used wetsuits and rash vests are returned and placed into the buckets provided so that we can ensure they are cleaned properly. Surfboards should be placed in the designated area.
Outdoor Adventure would like to thank everyone for their co-operation during this time, if you have any concerns please don’t hesitate to get in touch.